Candid Cam

Legal

Privacy Policy

Last updated: April 2026

1. Who we are

Candid Cam ("we", "us", "our") operates candidcam.app — a platform that lets event hosts collect and curate guest photos via QR code. You can reach us at hello@candidcam.app.

2. What we collect

  • Hosts: email address, name, and account credentials when you register. Payment details are handled by Stripe — we never store card numbers.
  • Guests: optional name and email address entered at upload time, plus any photos or videos you choose to upload.
  • Usage data: basic analytics such as page views and upload counts to help us improve the product. We do not sell this data.

3. How we use your data

  • To operate the service — storing uploads, sending album emails, and managing events.
  • To communicate with you about your account or your event.
  • To send optional product updates if you opt in (you can unsubscribe at any time).
  • To detect and prevent abuse or misuse of the platform.

4. Photo and media storage

Uploaded media is stored securely and is only accessible to the event host and guests they share album links with. Hosts can delete media or entire events at any time. We do not use guest photos for training, advertising, or any purpose beyond delivering the service.

5. Data sharing

We do not sell your data. We use a small number of trusted third-party services to run the platform — including Supabase (database and storage), Stripe (payments), and Resend (email delivery). Each provider is bound by their own privacy policy and applicable data protection laws.

6. Guest consent

Every guest is shown a consent screen before uploading. By proceeding, they acknowledge that their photos will be reviewed by the event host and may be included in a shared album. Guests can request deletion of their uploads by contacting the host or emailing us at hello@candidcam.app.

7. Data retention

Host accounts and associated data are retained while the account is active. Guests who provide an email for album delivery have that email stored only for the purpose of sending the album. You may request deletion of your data at any time by emailing hello@candidcam.app.

8. Your rights

Depending on where you are located, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, contact us at hello@candidcam.app.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on the site. Continued use of Candid Cam after changes constitutes acceptance of the updated policy.